Returns

30 day returns policy - If you don't love your item, it doesn't fit, or you changed your mind - simply return it!

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Hygiene stickers must still be attached to swimsuits.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at hello@kittyhawkclothing.com.au.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

I think I need a different size, can I exchange it for the right one?
Yep! We do recommend taking the time to check your measurements on our sizing chart but we understand these things happen. Just email us at hello@kittyhawkclothing.com.au and we'll help get you into the right size.

If you are unsure about sizing and need assistance, please don't hesitate to contact us, our friendly team is always happy to help!

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, please email us at hello@kittyhawkclothing.com.au

Unless your garment is faulty or defective, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Sizing

All measurements are in centimetres

The measurements listed below are of the garments not your measurements. How you like your fit will change what size you select. Please note the sizes for jerseys and ballers are UNISEX which means for men the sizing will be slightly smaller than normal so we recommend you size up or refer to the sizing chart for these.


Taking your Measurements

BUST 

Measure from underarm to underarm on your body or a similar piece of clothing that fits you. Please remember some of our fabrics are stretch. 

WAIST

Place tape measure between the bottom of your ribs and the top of your hip bones or smallest point and measure from side to side, or measure a similar garment at the smallest point between the bust and hips.

HIPS 

Place the measuring tape around the widest part of your hips and measure from side to side or you can measure a similar garment that fits you about 15cm from the waist.

LENGTH (Leggings)

Outleg, measure along the side of your leg from your waist to your ankle.

LENGTH (Ballers, Jerseys)

From the collar on the back to the hem.

LENGTH (Swims)

From the centre front to the crotch.


Jerseys

Loose fit

Note: Our Jerseys are Unisex so guys, if you prefer a looser fit - you may want to choose a size up. This also means guys the sizes are a bit smaller than in mens because they are unisex to fit us girls too.

  XS S M L XL 2XL 3XL
BUST  50.5 53 55.5 58 60.5 63 65.5
LENGTH 72.75 74 75.25 76.5 77.75 79 80.25
ARMHOLE 42.7 44.7 46.7 48.7 50.7 52.7 54.7

 

Ballers

Loose fit

Note: Our Ballers are Unisex so guys, if you prefer a looser fit - you may want to choose a size up. This also means guys the sizes are a bit smaller than in mens because they are unisex to fit us girls too.

  XS S M L XL
BUST 46 48 51 53 56
LENGTH 70 70 70 71 72
WAIST 44 46.5 49 51.5 54

 

Swims

  XS S M L XL
BUST 33.5 36 38.5 41 43.5
WAIST 31 33.5 36 38.5 41
LENGTH 55 56 57 58 59

 

Skater Dress

XS S M L XL
 BUST 33 35.5 38 40.5 43
WAIST 30.75 33.25 35.75 38.25 40.75
LENGTH 66 67 68 69 70

 

Leggings

  XS S M L XL
HIPS 34.5 37 39.5 42 44.5
LENGTH 88 88 88 89 89
WAIST 30 32.5 35 37.5 40