FAQs

Ordering

How do I place an order?

Select your items and add them to your shopping cart. When you have finished shopping just click on your cart and check out.

What payment methods are available?

We accept visa, mastercard, paypal and Kittyhawk gift vouchers. All credit card information is encrypted through the payment card industry data security standard (PCI-DSS). For more information Please refer to our privacy policy.

Do you sell gift vouchers?

Yes! If you aren’t sure of a family or friend’s size or just can’t decide between two pieces a gift voucher is the perfect gift without the hassles of returns because you got the wrong size or because they wanted a different product.

Was my order successful?

All successful order transactions will receive an order confirmation email within 30 minutes. If you have not received your order confirmation email, check your email junk or spam folder. Alternatively, log in to your account to check My Orders. If you do not have an account yet, you can create a new account.

If you need help with your order just send an email to hello@kittyhawkclothing.com.au

I made a mistake in my cart can I change it?

If you just realised you have made an error in your order contact us ASAP via hello@kittyhawkclothing.com.au

Products

What is my size?

Head to our sizing page for detailed information including size measurements.

Where are your products made?

Kittyhawk clothing is proudly sweatshop free with all garments designed and sewn in Brisbane, Australia.

We also pride ourselves in supporting local business with all our materials sourced from Australian businesses. This ensures our customers receive a quality garment made from the best available materials.

Do you have a retail store I can browse all the awesomeness?

Kittyhawk clothing is exclusively an online store however from time to time we may have a stall at events or special releases where you will be able to purchase directly. These will be announced with plenty of notice so you won’t miss out!

Sizing

All measurements are in centimetres

The measurements listed below are of the garments not your measurements. How you like your fit will change what size you select. Please note the sizes for jerseys and ballers are UNISEX which means for men the sizing will be slightly smaller than normal so we recommend you size up or refer to the sizing chart for these.


Taking your Measurements

BUST 

Measure from underarm to underarm on your body or a similar piece of clothing that fits you. Please remember some of our fabrics are stretch. 

WAIST

Place tape measure between the bottom of your ribs and the top of your hip bones or smallest point and measure from side to side, or measure a similar garment at the smallest point between the bust and hips.

HIPS 

Place the measuring tape around the widest part of your hips and measure from side to side or you can measure a similar garment that fits you about 15cm from the waist.

LENGTH (Leggings)

Outleg, measure along the side of your leg from your waist to your ankle.

LENGTH (Ballers, Jerseys)

From the collar on the back to the hem.

LENGTH (Swims)

From the centre front to the crotch.


Jerseys

Loose fit

Note: Our Jerseys are Unisex so guys, if you prefer a looser fit - you may want to choose a size up. This also means guys the sizes are a bit smaller than in mens because they are unisex to fit us girls too.

  XS S M L XL 2XL 3XL
BUST  50.5 53 55.5 58 60.5 63 65.5
LENGTH 72.75 74 75.25 76.5 77.75 79 80.25
ARMHOLE 42.7 44.7 46.7 48.7 50.7 52.7 54.7

 

Ballers

Loose fit

Note: Our Ballers are Unisex so guys, if you prefer a looser fit - you may want to choose a size up. This also means guys the sizes are a bit smaller than in mens because they are unisex to fit us girls too.

  XS S M L XL
BUST 46 48 51 53 56
LENGTH 70 70 70 71 72
WAIST 44 46.5 49 51.5 54

 

Swims

  XS S M L XL
BUST 33.5 36 38.5 41 43.5
WAIST 31 33.5 36 38.5 41
LENGTH 55 56 57 58 59

 

Skater Dress

XS S M L XL
 BUST 33 35.5 38 40.5 43
WAIST 30.75 33.25 35.75 38.25 40.75
LENGTH 66 67 68 69 70

 

Leggings

  XS S M L XL
HIPS 34.5 37 39.5 42 44.5
LENGTH 88 88 88 89 89
WAIST 30 32.5 35 37.5 40